As a Finnish speaking Technical Support Representative you will be a supporting customers in both Finnish and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.
This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.
As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.
The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.
Essential skills:
• Fluency in written and spoken Finnish
• Fluent English
• Excellent communication skills and telephone manner
We will highly value candidates with:
• Previous experience in Technical Support role
• Experience in database / customer management systems including excellent attention to detail when inputting and collating information
• Experience of working to a high quality assurance standard within a target driven environment.
Total Reward package includes:
• Competitive salary + Generous bonus depending on performance
• Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
• Continuous paid training on the latest technology
• Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
• Private Pension and Life assurance
• Childcare voucher scheme
• On site canteen
• Discounted SKY TV and local gym membership
• 29 days holiday entitlement + extra entitlements
• Free Parking, close proximity to city centre by bus or train
• Potential for rapid advancement in many fields, and throughout 17 countries!
How to apply?
Apply NOW at www.TeleTechJos.com or send your CV to xxxxxxxxx@xxxxxxxx.xxx
You can also call us at +4402890575757.
About Teletech
As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America. For additional information, please visit www.teletech.com
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